Three public speaking tips from an expert panel

I was recently approached by energy giants, Gazprom, to share tips for first time, public speakers. Here are the top three takeaways from me and the other members of the panel. You can read the full piece here.

Speaking for the first time in front of a room full of strangers can be one of the more daunting aspects of your career, whatever your level of seniority. With all eyes on you, your inner critic can have a field day, making you worry you’ll ‘mess up’ or make a fool of yourself. Do you know what? – often, when I ‘mess up’, or go off script it’s the best bit! Here are three tips to worry less about messing up and enjoy your next presentation.

Treat it like a performance

Approach your presentation as if it is a performance. People want to learn, and they also want to be entertained. A ‘do your best performance’ mindset can help to put you at ease and your delivery will be more fluid. Grab your audience’s attention by just being your best and real you up on that stage. Ditch your notes and if you use presentation slides, go light on text and big on images that enhance your core messages. People are there to listen to you – not see some big slides on a screen.

Get the audience involved

Get your audience involved as soon as possible. It takes the pressure off you, gives you a sense of the mood of the room and gives you a moment to regroup. Ask them a question that people can put their hands up to. Ask a question that will have a lot of ‘yes’ answers, giving the audience an opportunity to participate and agree, for example, a lot of people fell into the profession of fundraising. Asking people who else is an accidental fundraiser (at a presentation to fundraisers) gets hands raising and builds rapport because they know you are one too. Obviously adapt this to your audience! Take people on an emotional journey during your presentation by telling stories. People learn and remember more through story and they also remember how you made them feel. Having a variety of stories, data, diagrams and models helps to change pace and keep your audience’s interest. It can also offer a chance for your audience to engage emotionally with your topic.

Do your last minute prep

There are few bits of on-the-day prep that will ensure you’re ready and raring to go. In case you’re running short on time, map out where you’ll be at specific points in your presentation and make a note of the things that could be left out if things get delayed. Arrive early and double check the equipment you’ll be using. Is there a mic? Where’s the clicker to move the slides along? Do a sound check (especially if you have video content), Where will you stand – or depending on your style – where will you pace about? Is the laptop fully charged? Is your calendar auto reminder turned off?  Think about what you are going to wear – both in practical terms, for example, is there a place to put the battery pack for the microphone and does it fit you properly?  If you are distracted because you’re uncomfortable in what you’re wearing it will impact on you delivering your best performance. And finally make sure that what you’re wearing makes you feel good, feel confident and ready to take on the world.

If you found this blog useful you might also like the Lucidity Network – a place for people pushing to make change happen, a place to learn, a place to share and a place to connect. Check it out and join us here.

Are you asking the right question? (Part 2)

are you asking the right question - part 2

When I started studying Cybernetics, in 1982, we were asked to read ‘Introduction to cybernetics.’ (Ashby 1956).  After sleeping on the first three pages I produced the following chart:

Cybernetics processes to apply to information tight systems/machines developed from the ideas in the introduction of ‘Introduction to cybernetics.’ (Ashby 1956 from Hibbs 1992)

I noted that Ashby suggested that by working out a cybernetic example of ‘all possible uses’, one may identify important information gaps.

This was something that I could get my head around at this early stage, so I decided to explore it.  I first chose a ball-point pen to analyse, but soon abandoned that as being too complex. A lead pencil seemed more promising.

I started with iterations of a spider graph and before long would have needed paper the size of my room to put all the possibilities.

The analyses included attempting to use the concepts from the chart above.  I decided that ‘represented by’ might be some form of transformation or substitution, in which the wood might become charcoal and the paint molten paint drops.  I noted that there are many possibilities for using the whole or parts for unusual purposes: mini building blocks, cogwheels, wedges, dice …

When I started to think about the ‘lead’ I quickly realised that it was not the metal, lead, but graphite!  My research showed me that graphite is active with very strong oxidisers like fluorine, chlorine. Because except in a vacuum where its layers are not so slippery, it is the ‘universal lubricant’, excellent for door locks because it does not become sticky.  Usefully it is stable to minor trauma, but abraded and transferred to surfaces that are not microscopically smooth, like paper. So, that explains why it does not work if there is grease or oil on the surface.

I found no ideas for ‘ultrastability’ but some ideas for ‘feedback’ by observing written marks, hearing it crack or feeling or seeing it break.  Then I decided that a database of feedback mechanisms might be useful in future and suggested that the new Exercise Physiology Department (now part of Brunel University) would have useful components for such a database.

In a similar way, I continued to work through the chart.

When I came to the next seminar my supervisor asked about it, “Would anyone else be able to follow the paths that you have taken?”  I said, “In theory, yes, but many of the databases have yet to be built.” He said “Fine. Leave that now and learn Cybernetics.” In the appendix A of my thesis, I provided instructions to follow my thinking.

So, what is the question that you should ask? — ‘What are all possible uses?’, rather than the usual one, ‘What else could I use it for?’.

If you think about it, lots of things that we do are reusable with modifications, but most of us treat a lot of what we do as single use, not thinking that one might be able to use them to leap-frog on another occasion.  Storing whole entities or single components in retrievable form with a suitable address, could save hours of work.

Those of us in innovation too often ‘miss a trick’ by asking ‘all uses’ rather than ‘all possible uses’, a question that takes your creative brain forward to exciting reverie and possibly some great ‘aha’s’ in the hours, days, weeks that follow.

My thesis is: Information handling: concepts which emerged in practical situations and are analysed cybernetically.  1992 Accepted for PhD. ISBN 1 873015 03 8. The online version is available for free download here. Full copy at Brunel University and the official deposit libraries including the British Library.

 

Genevieve M Hibbs former: nurse (general and occupational health), midwife, Christian missionary, lecturer, elected councillor, mayor and a member of the Lucidity Network. To connect with Genevieve and the other wonderful members of the Lucidity Network join our free Lucidity Facebook community for clearer thinking and better results.

Are you asking the right question? (Part 1)

Are you asking the right question

Are you asking the right question?  What question might lead you to unexpected answers?

To help you to answer these questions I have to take you back to the very first days of my Ph.D. studies in Cybernetics. And, I hear you say, as many have said before, ‘What is Cybernetics?’

Cybernetics, as a discipline, started between the two world wars. Three people were having a conversation and they realised that they had important ideas that they could not share because they were using mutually exclusive language, which is to say, words and ideas that each other could not understand. The three were: a mathematician, a telecommunications engineer and a neurophysiologist.

They said, ‘we must form a language that will enable us to talk across the disciplines’. They called it ‘Cybernetics’ using a word that Plato had used, almost in the same way that Plato had used it.

Fortunately, the word turns up twice in the Bible. Once where in the letter to the Ephesians, there are ‘gifts to the churches’. Unfortunately, in the UK, but not in Germany for example, we totally devalue it. The word is usually translated to ‘administrators’ or ‘helps’. If you think about it, without good administrators, nothing much would be able to happen!

The other time it turns up it is much more instructive. The Bible says that Paul talked to the ‘kuberneis’ of the ship. He was the ‘kuberneis’ of the ship in two respects. First, he was the manager of the people on the ship. He did not provide them with their energy and motivation, they came with that. His role was to monitor all that; damp it down and provide negative feedback to get them to do what he wanted them to do.

Secondly, he was the steersman of the ship, and this is more informative. As steersman, the wind, the waves, the people rowing and the currents provided the energy. His job was to monitor all that and then steer providing force in the opposite direction, providing negative feedback, to get the ship to go in the direction that he wanted.

The examples are useful in understanding how Cybernetics is such a valuable discipline. It can be applied to something mechanical like steering a ship, or to something much more nebulous like people management. Indeed, it can even be used with disciplines that involve values and justifications such as economics or theology. That makes Cybernetics unique among the sciences.

Cybernetics is uniquely a multi-disciplinary discipline, that one can use to analyse huge complex problems, when all other forms of analysis have failed. Cybernetics has indeed supplied the ‘black box analysis‘ for problems like that. Another Cybernetics analysis may be applied to a complex problem that has resisted analysis by all other means. To do the analysis, first, one tries to describe the problem in the best possible way and then one looks around all the other disciplines to see if there is anything that resembles it in any way or see if it reminds of something about it.

Without cybernetics we would have some form of computers, robotics and artificial brains, but they would probably be very different. The Russian space programme was run on a very mathematical form of Cybernetics.

So, that has not answered the original question. The answer will come soon!

Note: The Wikipedia article on Cybernetics is excellent, as are the references in it.

Look out for part 2 of Genevieve’s blog on Cybernetics coming next week.

 

Genevieve M Hibbs former: nurse (general and occupational health), midwife, Christian missionary, lecturer, elected councillor, mayor and a member of the Lucidity Network. To connect with Genevieve and the other wonderful members of the Lucidity Network join our free Lucidity Facebook community for clearer thinking and better results.

5 ways reading will boost your communication skills

5 ways reading boosts your communication skills

1) It gives us something to say

In a world where information is the new currency, reading is one of the best sources of continuous learning, knowledge gathering and idea sharing. Books and articles give us the ability to roam throughout the world, travel back in time and look to the future, affording us with a deeper view of ideas, concepts, practices, emotions and events. Reading can open your mind to new choices that you may not have known about or considered before. This is all information which we can then share with others.

2) It helps us understand other people

The first rule of effective communication is to know your audience. Reading about other people can help you understand them better. The same neurological regions of the brain are stimulated when you read about something as when you experience it. Unlike watching the television or listening to the radio, reading gives the brain more time to stop, think, process and imagine the narrative form in front of us. Therefore, reading can help put you in someone else’s shoes, to get inside their heads and experience the things they have. The more you understand someone, the more you can tailor your communications to what they need.

3) It increases our vocabulary

The more we read, the more likely we are to come across new words. Business books, in particular, have words and phrases that are unique to their topic. If you need to communicate with particular sectors and industries, understanding the language being spoken is essential. Otherwise, how are you going to know your CTR from SEO?

4) Reading strengthens the brain

And a strong brain means more effective communication overall. Reading is to the mind what exercise is to the body. As we read, our brain decodes abstract symbols, makes connections, and conducts various visual and auditory processes. Indeed, multiple studies suggest that mentally challenging tasks, such as reading, help to maintain and build brain cells and connections between those cells, helping to preserve the memory and thinking skills.

5) Reading can give us the ability to make a point

The more we read, the more our brains are able to link cause and effect. The ability to communicate cause and effect is a central component of any argument, sales pitch, negotiation or story. As such, a well-written article or book will be structured in a way that helps us to think in sequence rather than jumping from point to point.

If you’re keen to read more, expand your mind and learn new stuff, why not join the Lucidity Network and participate in the business book club? Members have the opportunity to nominate their books of choice, and all discussion will take place virtually meaning you can take part no matter where in the world you are.

Membership of Lucidity Network is only open for a short time though so you need to get in quick. Join now so you don’t miss out.

If you’re already a member of the network and want to join the book club, drop Becky Slack a line to register your interest. She’s leading on the group and will be coordinating the reading list.

 

Becky Slack

 

Becky Slack is the managing director of the PR and comms agency, Slack Communications, and the co-host of L’atelier des écrivains – The Writers’ Workshop, France, a four-day creative writing retreat in southwest France and a member of the Lucidity Network.